Damian C.

Damian C. possesses extensive experience in monitoring and compliance within the security and contact center sectors. Currently holding a Monitoring position at Buddi since January 2020, Damian's previous roles include Duty Manager at Sapio and various leadership positions across several renowned companies such as Southern Cross Protection and Security Monitoring Center. Expertise encompasses alarm monitoring, escalation and complaints handling, compliance management, staff training, and performance coaching, with a strong focus on operational efficiency and client satisfaction. Damian also has a solid background in team leadership and is experienced in liaising with emergency services and security firms nationally.