Robert Costella, PMP, ITIL, is a seasoned Project Manager with extensive experience in IT services and delivery management. They managed Desktop Support as ITS Service Delivery Manager at Ingenium Corporation, overseeing process development and achieving high customer satisfaction. Currently, they serve as a Technical Project Manager for BuddoBot, supporting the Telecom Team at MedStar Health. Robert earned a degree in Computer and Information Sciences from the University of Maryland University College while gaining foundational experience as a Help Desk Analyst and Manager at various organizations.
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