Lawrence J

Lawrence J is an experienced WordPress Support Engineer with a strong background in technical support and customer service. Currently serving as a Senior Tier 2 Engineer at BuddyBoss since May 2022, Lawrence J addresses complex escalated tickets and identifies product issues. Prior roles include Tier 2 Support Engineer at BuddyBoss, WordPress QA Product Tester at AYECODE LTD, and WordPress Support Developer positions at Dream Theme and MNKY Studios, where Lawrence J focused on diagnosing and resolving customer website issues. Lawrence J holds a Bachelor of Engineering in Computer Science and Engineering from Einstein College of Engineering, India, and completed high school with a focus on Computer Science at West Tirunelveli Higher Secondary School, Nallur.