Juliet K.

Juliet K. has a diverse work experience spanning various roles and industries. Juliet most recently worked as a Business Manager at BudPay starting in November 2022. Prior to that, they were a Business Development Manager at Kotani Pay from March 2022 to December 2022.

Before that, Juliet worked at AZA from October 2019 to February 2022, where they held the positions of Account Manager, Client Onboarder, and played a pivotal role in customer support, relationship management, and trade execution. Juliet also collaborated with various internal teams to ensure excellent customer service and identified areas for process improvement.

Juliet previously worked at Safaricom PLC as a Customer Order Fulfillment personnel from November 2018 to December 2019. During this time, they managed returns, optimized order fulfillment processes, and developed key performance indicators to improve efficiency.

Prior to that, Juliet worked at Raven East Africa from 2016 to 2018, where they undertook administrative duties such as answering calls, scheduling appointments, preparing reports, and ensuring customer satisfaction.

Juliet's earlier experiences include working as a Finance Officer at Jumia Kenya from May 2015 to December 2017, an Accounts Assistant at Resolution Health EA Ltd from August 2012 to August 2013, and an attachment role at Kenversity Sacco in 2012.

Overall, Juliet K. has demonstrated a strong skill set in business management, development, customer support, and administrative tasks throughout their career.

Juliet K. has a solid education background in the field of finance. Juliet obtained their Master of Business Administration (MBA) degree with a specialization in Finance from Kenya Methodist University, where they studied from 2013 to 2017. Prior to that, they completed their Bachelor of Commerce (B.Com.) degree in Finance and Financial Management Services at KCA University, with a period of study from 2009 to 2012.

In addition to their formal education, Juliet K. has obtained several certifications to further enhance their skills and knowledge. Juliet earned the Anti-Money Laundering Concepts certification from Udemy Academy in September 2021, as well as the Currency Exchanger certification from the same institution in April 2021. In January 2019, they obtained the Scrum Fundamentals Certified (SFC) certification from SCRUMstudy - Accreditation Body for Scrum and Agile. Furthermore, in September 2014, they gained proficiency in QUICK BOOKS, although the institution where they obtained this certification is not specified.