John Logan

Strategic Account Manager at Bugcrowd

John Logan has a diverse work experience spanning multiple roles and industries. John currently works at Bugcrowd as a Strategic Account Manager, where they started in October 2021. Prior to that, they served as a Senior Account Manager from February 2020 to October 2021.

Before joining Bugcrowd, John worked at ObserveIT as a Customer Success Manager from August 2018 to February 2020. John also worked as a Customer Success Manager at Threat Stack, Inc from August 2016 to August 2018.

John gained experience in customer success management and marketing operations at Green Status Pro, where they worked as a Customer Success Manager from July 2014 to August 2016. John successfully provided consulting and professional services to clients, increased website traffic and marketing qualified leads, and reduced advertising costs while improving rankings.

Prior to that, John worked at Aspen Technology as a Program Management Professional from June 2013 to July 2014. John led the implementation of a new software download service and coordinated the beta testing program.

Earlier in their career, John held roles as an Intramural Sports Referee at Boston University from September 2012 to May 2013, a Job Site Manager at College Pro Painters from July 2011 to August 2012, and an Assistant Customer Service Department Head at Stop & Shop from February 2006 to February 2008.

John Logan attended Indiana University Bloomington from 2009 to 2011, although the specific degree and field of study are unknown for this period. John then transferred to Questrom School of Business at Boston University, where they pursued a Bachelor of Science degree in Business AdministrationOperations and Technology Management from 2011 to 2013. After completing their degree, John obtained a Six Sigma Green Belt certification from Boston University in April 2013. John further enhanced their skills by obtaining a HubSpot Certification from HubSpot in July 2015.

Links

Timeline

  • Strategic Account Manager

    October, 2021 - present

  • Senior Account Manager

    February, 2020