Sarah May Miranda

Sarah May Miranda has a diverse work experience in the field of IT support. Their most recent role is as a Support Engineer at Bugcrowd, where they started in December 2022. Prior to this, they worked as an IT Service Desk Consultant at Hoegh Autoliners ROHQ from August 2016 to February 2022. Sarah May also worked as a Help Desk Analyst at ExxonMobil from October 2013 to March 2016. Before that, they had roles as a Service Desk Analyst at Computer Sciences Corporation (CSC) from July 2010 to July 2013, as well as at Affiliated Computer Services from January 2009 to February 2010. Additionally, they worked as an Information Technology Help Desk Support at CommonTown Pte Ltd from March 2010 to May 2010. Sarah's earliest work experience was as a Senior Technical Support Specialist at Dell Technologies from July 2007 to January 2009.

Sarah May Miranda has a Master of Engineering (MEng) degree in Management Information Systems and Services from Pamantasan ng Lungsod ng Maynila. In 1999, they obtained a Bachelor's degree in Computer Science from the University of Perpetual Help System DALTA. Additionally, they earned an Associate's degree in Computer Science from Pamantasan ng Lungsod ng Maynila in 1994.

Sarah also holds additional certifications. In July 2012, they obtained the ITIL v3 Foundation Level certification from PeopleCert. In March 2008, they received the Dell Certified Systems Expert (DCSE) certification from Dell Technologies.