Oshrat Menashe (Biton) is a Customer Success Manager with 12 years of experience in customer service and process optimization. Trained by HP, Oshrat gained extensive skills in Tier 1 and Tier 2 support, software QA, and enhancing customer satisfaction. Currently, Oshrat leads customer success initiatives at BUGSEC while also serving as a Customer Success Manager at Experis. Oshrat holds a degree in Psychology from The Open University of Israel and has held various project management roles at companies such as Ness Technologies and Taldor.
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