Michelle Terry has a background in IT support and management, with experience working at various companies such as Builders Mutual Insurance Company and American Kennel Club. Michelle has held titles such as IT Service Desk Manager and Lead Computing Support Specialist, where Michelle has successfully managed teams, developed and maintained service level agreements and internal knowledgebases, and resolved technical issues. Michelle's previous roles include positions such as Network Engineer III and System Engineer III, where Michelle performed maintenance tasks and managed inventory systems for computer lab equipment. Michelle has a degree from Jessie O. Sanderson.
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October, 2015 - present
Senior Manager - IT Service Desk & Procurement (global) at Newfold Digital
Senior Manager IT Service Desk at Technicolor Creative Studios
Assistant Manager | IT Service Desk Section Head at COCOLIFE (United Coconut Planters Life Assurance Corporation)
Manager, IT Service Desk at BioTelemetry
Manager, IT Service Desk at Dotdash Meredith
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