Blake Headley is a Quality Assurance Engineer II at Buildertrend since October 2021, focusing on end-to-end automation and product management operations, including customer experience enhancements and job template improvements. Previous roles include Quality Assurance Engineer, QA Analyst II, and QA Analyst I, involving software testing and troubleshooting within an Agile framework. Prior to Buildertrend, Blake worked as a Sr. Technical Support Analyst at DTN/The Progressive Farmer, managing customer support and product testing while fostering deep client relationships. Blake’s career began at Metro Credit Union-Omaha as a Customer Service Representative, providing assistance to members and handling various banking services. Blake holds a Bachelor of Science degree in Criminal Justice/Police Science from Wayne State College, obtained in 2015.
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