Caitlin Edwards is a seasoned professional with extensive experience in account management, customer success, and operational roles. Currently serving as a Senior Account Manager and previously as a Sr. Customer Success Coach III at Buildertrend since October 2023, Caitlin's earlier career at Buildertrend includes an onboarding specialist role from December 2019 to January 2022. Prior experience includes a position as a Recruiting Coordinator at InSearch Recruiting from September 2016 to December 2019, focusing on employment solutions. Caitlin's background also encompasses a Trade Assistant role at Enerfo USA, Inc. from February 2015 to August 2016, where responsibilities included managing accounts receivable and invoicing. Additionally, Caitlin has held various managerial and supervisory positions at Starbucks from 2009 to 2015 and served as a Cafe Lead at Barnes & Noble, Inc. from 2001 to 2009. Educational qualifications include a degree in Organizational Sociology and Business Management from the University of Nebraska at Omaha.
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