Sameer Arora is a Customer Operations Leader and strategic thinker with extensive experience in the B2C sector. They held roles including Strategic Initiatives Associate at the Capital Area Food Bank, where they significantly improved inventory accuracy and productivity. Currently, Sameer serves as the Senior Director of Strategic Projects and Operations at Buildertrend and is a Senior Engagement Manager at McKinsey & Company, focusing on customer experience transformations. Sameer holds a Master of Engineering in Industrial and Operations Engineering from the University of Michigan and has a strong background in analytics and leadership from various internships and consulting roles.
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