BuildingMinds
Dayane Ribeiro's work experience includes roles at BuildingMinds as a Customer Experience in Product, N26 as an International Customer Service Specialist, UNIQLO EUROPE LTD as a Sales Advisor, Job Space Creative as a Customer Success, and MobFirst as an Account Manager. In these roles, Dayane has gained experience in areas such as user experience, training, support, customer service, internal processes, sales, and account management. Dayane has also worked closely with tech teams and handled customer queries and technical issues.
Dayane Ribeiro has a bachelor's degree in Psychology from Universidade Federal do Paraná, which they obtained from 2008 to 2012. In 2016 and 2017, they pursued a degree in General Marketing at Universidade Positivo. In addition to their academic degrees, Dayane Ribeiro has obtained certifications in Inbound Marketing from HubSpot in March 2017 and as a Certified Scrum Product Owner (CSPO) from Scrum Alliance in May 2023. Dayane Ribeiro also completed a short course at Agile Journey, obtaining the Certified Scrum Product Owner (CSPO) certification in 2023.