Kelley Otwell

Kelley Otwell serves as an Implementation Manager at BuildOps, where responsibilities include ensuring timely delivery of activations and driving improvement in customer engagements. Prior to this role, Kelley was an Implementation Project Manager at Actionstep, successfully managing global project implementations and fostering relationships with clients and consulting partners. Experience at Allscripts includes roles as a Professional Services Project Manager and Managed Services Service Desk Manager, where Kelley focused on project management, client communication, and operational excellence. Additional background includes positions in technical support and team leadership at Anthem, and military service in the US Marine Corps as an Aviation Logistics Information Management System Specialist. Currently pursuing a Bachelor's degree in Computer Science from Thomas Edison State University, Kelley continues to apply a strong foundation in IT and project management across diverse professional environments.