Mike Ciani

Mike Ciani is a seasoned professional specializing in Enterprise B2B SaaS implementations and customer experience. Currently serving as the Director of Implementation at BuildOps, Mike previously held senior roles at Infios and Trimble Transportation, where they enhanced customer onboarding processes and led diverse teams to deliver impactful solutions. With a strong educational background in Management Information Systems from Case Western Reserve University, Mike is committed to operational excellence, organizational change management, and maximizing customer satisfaction. Outside of work, Mike enjoys playing adult baseball.