Silvia Colmenarez has a background in sales and customer service, beginning as an Ejecutiva de ventas for Servicios Financieros InteletGroup, where products were sold to Banco Santander clients from April 2018 to December 2020. Silvia then worked at Scotiabank as an Ejecutiva del servicio de atención al cliente from January 2021 to December 2021, providing customer experience advice. Since August 2022, Silvia has been employed at Buk, currently serving as both a Customer Success Specialist and Customer Success Analyst, focusing on customer satisfaction. Silvia holds a degree in English teaching from Universidad Pedagógica Experimental Libertador, earned between 2007 and 2012.
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