Bulb Technologies provides solutions for telecom service management and customer support automation. It enables all types of service providers ‒ fixed, cable and mobile ‒ to deliver superior customer experience and massively reduce customer support related cost.

Enterprise Software

Support Services

Telecommunications

Bulb Tech

Bulb Tech's headquarters in Zagreb, Croatia

This department focuses on enhancing customer satisfaction through tailored solutions and innovative technologies.

Customer Solutions

The Software Development Team at Bulb Tech is responsible for designing, building, and maintaining innovative software solutions that enhance telecom service management and automate customer support processes. With a diverse group of skilled developers and architects, the team collaborates to create robust applications for fixed, cable, and mobile service providers, ensuring seamless user experiences and improved operational efficiency. They focus on leveraging cutting-edge technology to deliver high-quality products that meet the evolving needs of clients in the telecommunications sector.

Software Development Team

The System Integration Team at Bulb Tech is responsible for seamlessly integrating software and hardware solutions across telecom platforms to enhance service management capabilities. They collaborate closely with clients to tailor integration processes, ensuring that all systems function cohesively and efficiently, ultimately improving customer support automation and operational performance. Their expertise helps reduce costs and elevate the overall customer experience for service providers.

System Integration Team

This department oversees the planning, execution, and completion of projects to ensure they meet organizational goals and deadlines.

Project Management

The Software Development Team at Bulb Tech is responsible for designing, developing, and integrating innovative software solutions that enhance telecom service management and customer support automation. This team works collaboratively to build reliable applications and systems, ensuring seamless integration across platforms while focusing on optimizing the customer experience and reducing operational costs. Their expertise spans various technologies, including web and mobile applications, as well as backend development in Java, led by a dedicated team of specialists.

The Technical Sales and Project Management Team at Bulb Tech is responsible for bridging the gap between technical solutions and customer needs. This team engages with potential clients to understand their requirements, presents tailored telecom service management solutions, and oversees the implementation process to ensure successful project delivery and customer satisfaction. Their work is crucial in driving sales while maintaining a high standard of service quality throughout the project lifecycle.

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Other teams

Software Development Team

System Integration Team

Project Management

Software Development Team

Technical Sales and Project Management Team