Sofia Ramos is a skilled professional with extensive experience in order management and product specialization at Bulgari since October 2022, where responsibilities include managing the order-to-shipping process and addressing product inquiries. Previously, Sofia held various roles at Cognizant, contributing as an Anchor Mentor and Quality Control Lead for Google Maps within the LATAM markets, focusing on policy-based communication and quality assurance. Earlier experience includes positions as a Senior Process Executive, Quality Control Analyst, and Part-Time Volunteer Office Assistant, showcasing a strong background in data analytics, quality review, translation, and customer service. Educational qualifications include a degree in Graphic Design from Universidad del Valle de México and a certification in International Marketing and E-Business from IBAT Dublin.
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