Bruno Violante

Bruno Violante has extensive experience in billing and compliance operations, currently serving as the Support Billing & Compliance Operations Manager at Bumble Inc. since April 2015, where responsibilities include BPO management and KPI management focusing on operational excellence. Previously held roles at Bumble include Community Operations Lead Agent and Community Operations Agent, where Bruno managed complex member issues and ensured adherence to service level agreements while providing high-quality customer support. Prior experience includes a position as a Customer Service Agent at Lycatel, emphasizing effective email communication and accurate information provision. Bruno's educational background includes postgraduate degrees in Data Analysis for Management from The London School of Economics and Project Management from the University of Oxford, a Master of Science in Accounting and Business/Management from the University of London, and a Bachelor of Science in Accounting and Finance from Universidade de Marília.