AG

Andrew Galbraith

Complaints Operations Manager at Bupa

Andrew Galbraith has a diverse professional background with experience in customer service, complaints management, social media, and team leadership roles. Andrew has worked in various industries including healthcare, retail, and technology, demonstrating strong skills in managing teams, improving customer satisfaction, and implementing strategies to achieve business objectives. Their academic background includes a Bachelor's degree in Kinesiology and Exercise Science from Victoria University.

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Peers

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Timeline

  • Complaints Operations Manager

    January, 2022 - present

  • Case Management & Contact Centre Support Team Leader

    June, 2021

  • Social Media Team Leader

    May, 2020

  • Contact Center Team Leader

    October, 2019

  • Social Media Specialist

    June, 2019

  • Customer Advisor

    October, 2017