Emma Smith is a results-driven professional with a passion for delivering operational excellence in the health insurance sector. Emma currently serves as General Manager of Claims and Member Services at Bupa and previously held various leadership roles at Bupa Australia Health Pty Ltd. and Westpac, where Emma excelled in mortgage originations and claims processing. Emma earned a Bachelor of Justice & Society from Flinders University, further enriching their expertise in legal studies and criminology.
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