Fiona Ottley

Fiona Ottley is the National Workforce Team Lead with extensive experience as a Business Analyst and System Administrator. Throughout their career, they have successfully implemented and managed systems, particularly in rostering and timekeeping, and have proven skills in user training and documentation. Fiona has held various roles, including Operational Workforce Planning Specialist at Bupa and Credentialling Systems Administrator at Healthcare Australia, contributing to significant improvements in system efficiency and user support. They also pursued ongoing education in ITIL Foundation through the Global Certification Institute.