Jack Pooley is an Agile Coach at Bupa, where they focus on delivering value efficiently through Agile and Lean methodologies. Currently, they mobilize cross-functional teams for the "Hassle-Free Service" Agile Release Train and consult with senior leaders to establish agile structures. Jack has extensive experience in large-scale adoption of agile practices, previously coaching at Direct Line Group and serving in various roles within customer experience, digital marketing, and education. They also actively contribute to the UKI Agile Community of Practice and the Lean Agile Brighton community. Jack holds a background in education and has worked across multiple industries, including financial and professional services.
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