Jon Pearson

Jon Pearson is currently a Senior Manager in Strategic Customer Development at Bupa, where they focus on Group Transformation. They have over 10 years of experience in Management Consultancy and industry, specializing in Customer Experience, Design Thinking, and Operational Improvement. Previously, Jon worked as a Senior Innovation Consultant and Head of Capability Building at Magnetic, and held roles at HSBC as a Senior Customer Strategy Manager and Customer Strategy Manager. Jon began their career at Citi as an Operations Analyst after earning a degree in Management & Economics from The University of Sheffield.