Josh Lee

Josh Lee is a Principal UX Researcher at Bupa, where they focus on health insurance and continuous discovery practices. Previously, they have held roles such as Senior CX Designer at National Australia Bank and Design Research Lead at Australia Post, demonstrating a strong background in user experience and service design. Josh also served as an International Relations Officer at RMIT University and has experience in campaign management and marketing. Passionate about user research and fostering career advocacy, Josh leverages their skills to create valuable customer experiences.