Matthew Prestia is a Senior Manager at Bupa, specializing in Global Enterprise Frameworks and Assurance. Currently, they lead significant process capability uplift initiatives aimed at enhancing customer outcomes. With extensive experience in business process, transformation, and analysis, Matthew is known for their ability to think outside the box and collaborate effectively with diverse teams. They previously held several roles at Bupa, including Process & Change Lead and Business Process Analyst, and have a background in management and customer service from their time at Telstra.
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