Matthew Stopford is a Senior Manager of Complaints Optimisation at Bupa Australia Health Insurance, a role they have held since 2024. Previously, they served in various capacities within Bupa, including Team Coach and Senior Manager of Customer Feedback, as well as Contact Centre Manager during their tenure at Bupa Australia & New Zealand. Matthew earned a Bachelor’s Degree from Queensland University of Technology after completing high school at Sandgate District State High School.
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