Paul Moore

Paul Moore is currently the Head of Talent Acquisition and Learning at Bupa, where they drive strategic initiatives in talent development. With a career spanning various roles in the insurance industry, Paul's previous positions include Head of Operations for Customer Excellence and Learning at LV=, where they achieved a 95% employee engagement rate and won Gold at The Learning Awards. They have demonstrated expertise in transforming operations, enhancing customer relations, and promoting diversity and inclusion within organizations. Recognized for their leadership and organizational skills, Paul has consistently delivered significant improvements in service quality and operational efficiency throughout their career.