Simanpha Chiu

Simanpha Chiu is a Senior Customer Service Manager at Bupa, where they have been leading teams and enhancing customer experiences since 2025. With over 15 years of customer service experience and more than 10 years in team leadership roles, Simanpha has held various positions, including Customer Experience Manager at BOC Group Life Assurance Company Limited and Assistant Customer Care Manager at 安盛金融有限公司. Prior to this, they served as a Customer Service Supervisor at 水務署 Water Supply Department from 2008 to 2018, progressing through several roles. Simanpha holds a Bachelor's degree in Psychology from 香港理工大學, earned in 2014.