Dave Smith is a Global Service Delivery Manager with extensive experience in service management. They previously held positions including Senior Service Manager North at Claranet and Service Manager at Cable and Wireless. Dave has a background in managing high-profile customer accounts and driving service improvement initiatives. They obtained a BA Hons in English from the University of Sunderland and completed A' levels in English Literature, History, and General Studies at St Cuthbert's High School. Currently, they work at Burberry and SD Worx.
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