Mark Gaines

Mark Gaines is a seasoned retail professional with extensive experience in managing store operations and developing team leadership. They served as Store Manager and Store Systems Trainer at Ross Stores, Inc. from 2015 to 2022, where they focused on customer service and team mentoring. Currently, Mark is the General Manager at Burlington Stores, Inc., responsible for overall store success and associate development, and also serves as Merchandise Manager at Bealls Florida. Mark previously held roles at Michaels Arts and Crafts, Kmart Corporation, Best Buy, Fine Distributing, and Bell Brokerage Co., consistently demonstrating a commitment to operational excellence and employee engagement. They are actively building their skill set through ongoing education in business.