Wafa Ally is a seasoned professional in customer experience management with notable experience in various leadership roles. Currently serving as a Senior Manager - Customer Experience at Burq since June 2023, Wafa previously held the position of Customer Experience Manager at YAP Pakistan from May 2022 to March 2023. Prior to that, Wafa was the Contact Center Manager at GrocerApp from April 2020 to April 2022 and contributed to enhancing customer interaction as a Customer Experience Manager. Wafa's earlier experience includes working as a Subtitle Editor at Limegreen Media from May 2017 to November 2019.
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