AB

Andrew B.

Compliance Testing Officer at Busey

Andrew B. has a diverse work experience spanning multiple companies and roles. Andrew began their career at Auntie Anne's, Inc. in 2008, where they served as a Store Manager. In this role, they were responsible for overseeing a staff of 15-20 employees, managing daily cash reports, scheduling, inventory, and HR documents, among other duties. Andrew also performed front-of-house and back-of-house tasks.

In 2015, Andrew joined Blaze Pizza, LLC as an Assistant General Manager. Here, they gained experience in managing and leading a team in a fast-paced retail environment.

Since 2017, Andrew has been working at Busey, where they have held various roles. Andrew started as a Customer Care Advisor, providing assistance and support to customers. Andrew then advanced to the position of Senior Customer Care Advisor. Later, they took on the role of Regional Customer Care Team Lead, where they led a team and ensured excellent customer service. Currently, Andrew is a Compliance Testing Officer, focusing on compliance procedures within the company.

Overall, Andrew B.'s work experience demonstrates their ability to handle managerial responsibilities, provide exceptional customer service, and adapt to various roles and environments.

Andrew B. pursued their education at Florida SouthWestern State College. Andrew completed their Associate of Arts (AA) degree in Liberal Arts and Sciences/Liberal Studies from 2003 to 2017. Later, they went on to earn their Bachelor of Applied Science (BASc) degree in Operations Management and Supervision from 2018 to 2021 at the same institution.

Links

Timeline

  • Compliance Testing Officer

    April, 2022 - present

  • Regional Customer Care Team Lead

    November, 2018

  • Senior Customer Care Advisor

    April, 2018

  • Customer Care Advisor

    September, 2017