Edward Brooks

Network Voice Engineer at Busey

Edward Brooks has a diverse work experience history. Edward started their career in 1994 as a Financial Aid Assistant at East-West University, where they interviewed students applying for financial aid and determined their eligibility. In 1995, they transitioned to the role of Production Manager Assistant at the Mayor's Office of Special Events, where they assisted in negotiating contracts for event venues and maintained the rental schedule. In 2008, Edward joined AT&T as a Premises Technician, providing first-level support for network issues and assisting remote users with software problems. Edward then moved on to MB Financial Bank in 2011, working as a Telephony Engineer until 2018. In 2018, Edward joined Busey as a Network Voice Engineer, and in 2019, they joined Infinity Consulting Solutions as a Voice Operations Analyst. Currently, starting from April 2021, Edward works as a Collaboration Engineer / Site Supervisor at a private global pharmaceutical company.

Edward Brooks attended East West University from 1994 to 1996, where they earned a degree in electronics engineering. After that, there is no specific information about their educational background, except for the additional certifications they obtained from Microsoft and Cisco. Edward obtained various Microsoft certifications, including MCPS, MCSA, MCITP, and MCTS, between 2011 and 2015. Edward also obtained multiple Cisco certifications, such as Cisco Certified Network Associate, Cisco Certified Network Associate Collaboration, Cisco Certified Network Associate Routing and Switching, and Cisco Certified Network Associate Security. The specific months and years for these certifications are not provided.

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Timeline

  • Network Voice Engineer

    November, 2018 - present