Mala Assi

Customer Support Manager at BusinessOptix

Mala Assi has a diverse work experience that spans across multiple roles and industries. Mala started their professional career at Royal Bank of Scotland in 2013 as an Underwriter and Customer Service Agent, where they assessed mortgage applications and evaluated the risk profile of customers. Mala then worked at the University of Reading Campus shop in 2015 as a Retail Sales associate, handling customer service duties and stock replenishment. In 2016, Mala worked as a Database Analyst at Weightwatchers, and in 2017, they joined BusinessOptix as a Technical Delivery & Pre-sales specialist. Later in 2019, they transitioned into the role of Customer Support Manager at BusinessOptix.

Mala Assi completed their education at the University of Reading from 2014 to 2017, where they received a degree in Information Technology, specializing in the same field. Prior to that, they attended Queen Mary's High School from 2006 to 2013, although no specific degree or field of study was mentioned.

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Timeline

  • Customer Support Manager

    May, 2019 - present

  • Technical Delivery & Pre-sales

    November, 2017