Bruno Rocha is a Scrum Master and Full Agilist with extensive experience in agile methodologies and customer service. Currently serving as a Trilingual Customer Care Senior Analyst at BUSUP, Bruno facilitates team success through effective communication and conflict resolution. Previously, they have held roles such as Scrum Master and Squad Leader at BEES, where they led agile ceremonies and managed product roadmaps. Bruno is committed to continuous learning, currently pursuing multiple professional degrees in Kanban and Scrum to enhance their skills in project management.
Location
Osasco, Brazil
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