Carla Ancora

Carla Ancora has a diverse work experience in various roles, starting with their current position as a Product Manager at Buzzoole since September 2021. Prior to that, they worked as a Digital Product Specialist at BEE by Growens from June 2019 to September 2021, where they focused on collecting and organizing product metrics and customer feedback to identify improvement opportunities. Carla also collaborated with different teams to enhance customer experience and engagement.

Before BEE by Growens, Carla worked as a Customer Success Manager at Guard.Social from January 2015 to May 2019. In this role, they managed client relationships and ensured customer satisfaction and platform adoption. Carla also worked closely with Sales and Product teams to address customer needs and drive business growth.

Furthermore, Carla served as a Digital Communication Manager at Associazione Joint from March 2014 to December 2014, where they were responsible for digital communication strategies.

Carla's earlier experiences include roles at Cubeyou, where they worked as a Functional Analyst from January 2012 to December 2013, a Customer Care Assistant from January 2010 to December 2011, and an Account Manager from July 2009 to December 2010. Additionally, they worked as a Client Assistance at Europ Assistance in 2008.

Overall, Carla Ancora's work experience showcases their expertise in product management, digital communication, customer success, and data analysis across a variety of industries.

Carla Ancora earned a Bachelor's Degree in (Economics of) Financial Markets and Institutions from Università Bocconi. Carla obtained this degree from 2005 to 2008. In addition to their formal education, they have acquired various certifications, including a Product Analytics Certification Course from Pendo.io in March 2023, a Jira Fundamentals Badge from Atlassian in December 2022, and a Product-led Certification Course from Pendo.io in September 2022. Carla also completed courses such as "How to tell a story with data" from Udemy in February 2021, "Master SQL For Data Science" from Udemy in February 2021, and "Product-Led Growth Fundamentals" from ProductLed in February 2021, among others. Overall, Carla has demonstrated a commitment to continuous learning and professional development through their pursuit of various certifications in a diverse range of subjects.