Since 2001, BWS has grown from being the local bottle shop, to become the largest and most convenient drinks retailer in Australia. There is over 1400 stores across every state and territory in the country. We employ over 9000 team members who work across a variety of roles. 

At BWS, we want to be the unboring bottleshop and create a place where all Aussies belong and we only have three rules:

We bring the vibes
We invite everyone in
We do drinks your way 

We know that our customers see us as their local bottle shop too, so we stop at nothing to make sure we offer a great tailored range that meets the needs of our local communities we serve. After all, we started as a local neighbourhood bottle shop back in 2001 in the Sydney suburb of Cabramatta, so keeping things 'local'​ is familiar territory for us!

We make sure our teams come first so they can put customers first, and we back this up by a genuine commitment to industry best practice training and development.

Retail

This department assists customers with inquiries, issues, and concerns to ensure a satisfactory experience.

Customer Support

This department focuses on assisting customers, managing sales transactions, and promoting products in retail environments.

Retail Sales

The Retail Management team at BWS is responsible for overseeing the operational excellence and customer experience across their extensive network of stores. They ensure that each location delivers on the company's promise of being a welcoming and vibrant local bottleshop by managing staff, optimizing store performance, and implementing tailored product offerings that resonate with local communities. This dynamic team also focuses on team training and development, fostering a culture that puts both employees and customers first, ultimately driving sales and enhancing brand loyalty.

Retail Management

This department focuses on selling products and providing customer support to enhance the retail experience.

Sales and Customer Service

This department focuses on managing and providing liquor products and services.

Beverage Services

This department oversees the coordination and effectiveness of business operations across various regions.

Operations Management

This department oversees the management and efficiency of store operations and staff.

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Other teams

Retail Sales

Retail Management

Sales and Customer Service

Beverage Services

Operations Management

Retail Operations