By Miles is reinventing car insurance - pay an annual cost to cover your car while it's parked, then pay by the miles you drive each month.

Insurance

InsurTech

By Miles

By Miles' headquarters in London, United Kingdom

Louisa Hayman

Steve Uprichard

Andreea S.

Jay Love

Stephen Makin

Marie Bradley

Kirsty Wilmot

Aled P.

Daniel Shetabi

Ajit Kumar S

Max Morgan-Giles

Maddy Howlett

Faith Galiwango

Mark Keavney Fcii

David Isaacs

Tom Brek

Sophie Payne

Dona Dascaleanu

Helen McMillan Pcc Cpcc

Sabrina Greenwood

Mitchel Kelf

Elisabeth Williams

Sofia Qadir

Oiza Sanni Alonge

Lacey Moore

Andrew Alves Gouveia

Jay Yang

Callum Little

This department focuses on enhancing customer interactions and satisfaction through various support and engagement strategies.

Customer Experience

The Customer Experience Team at By Miles ensures seamless interactions and satisfaction for policyholders. They handle inquiries, resolve issues, and provide personalized support, enhancing the overall customer journey from onboarding to ongoing service. Their focus is on fostering trust and loyalty while continuously improving the customer insurance experience.

Customer Experience Team

The Engineering Team at By Miles is responsible for designing, developing, and maintaining the software and cloud infrastructure that powers our innovative pay-per-mile car insurance platform. They ensure the reliable operation of our systems, build new features to enhance user experience, and use data-driven insights to continuously improve our offerings.

Engineering Team

This department is responsible for designing visual content and managing engineering projects.

Creative Services

This department focuses on managing and optimizing investment portfolios.

Investment Management

The Operations Team at By Miles ensures seamless day-to-day functions by managing customer service, streamlining workflow processes, and optimizing workforce allocation. They focus on delivering exceptional service to customers, efficiently handling queries regarding pay-per-mile insurance, and continuously improving operational strategies to enhance overall performance.

Operations Team

By Miles

Org chart

Teams

Customer Experience

Customer Experience Team

Engineering Team

Creative Services

Investment Management

Operations Team

Offices

By Miles

Org chart

Teams

Customer Experience

Customer Experience Team

Engineering Team

Creative Services

Investment Management

Operations Team

Offices

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