By Miles is reinventing car insurance - pay an annual cost to cover your car while it's parked, then pay by the miles you drive each month.

Insurance

InsurTech

By Miles

By Miles' headquarters in London, United Kingdom

Louisa Hayman

Steve Uprichard

Andreea S.

Jay Love

Stephen Makin

Ellie T.

Jon Linnell

K.K. POON

Marie Bradley

Kirsty Wilmot

Aled P.

Daniel Shetabi

Max Morgan-Giles

Ajit Kumar S

Maddy Howlett

Faith Galiwango

Mark Keavney Fcii

Rebekah Bostan

David Isaacs

Tom Brek

Sophie Payne

Andrew Alves Gouveia

Dona Dascaleanu

Elisabeth Williams

Helen McMillan Pcc Cpcc

Sabrina Greenwood

Lacey Moore

Mitchel Kelf

Sofia Qadir

Oiza Sanni Alonge

Daniel van der Spuy

Jay Yang

Callum Little

The Engineering Team at By Miles is responsible for designing, developing, and maintaining the software and cloud infrastructure that powers our innovative pay-per-mile car insurance platform. They ensure the reliable operation of our systems, build new features to enhance user experience, and use data-driven insights to continuously improve our offerings.

Engineering Team

The Customer Experience Team at By Miles ensures seamless interactions and satisfaction for policyholders. They handle inquiries, resolve issues, and provide personalized support, enhancing the overall customer journey from onboarding to ongoing service. Their focus is on fostering trust and loyalty while continuously improving the customer insurance experience.

Customer Experience Team

The Product and Design team at By Miles focuses on creating and improving the user experience for customers. They develop and refine product features, design interfaces that are easy to use and understand, and ensure the service meets the needs of drivers who prefer a pay-per-mile insurance model. The team's goal is to deliver innovative, customer-centered solutions that make car insurance more flexible and transparent.

Product and Design

This department oversees regulatory compliance and financial management to ensure organizational integrity and fiscal health.

Compliance and Finance

This department focuses on enhancing customer satisfaction through effective support and engagement strategies.

Customer Services

The Operations Team at By Miles ensures seamless day-to-day functions by managing customer service, streamlining workflow processes, and optimizing workforce allocation. They focus on delivering exceptional service to customers, efficiently handling queries regarding pay-per-mile insurance, and continuously improving operational strategies to enhance overall performance.

Operations Team

By Miles

Org chart

Teams

Engineering Team

Customer Experience Team

Product and Design

Compliance and Finance

Customer Services

Operations Team

Offices

By Miles

Org chart

Teams

Engineering Team

Customer Experience Team

Product and Design

Compliance and Finance

Customer Services

Operations Team

Offices

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