ByBox
Akram Ali is an experienced IT professional currently serving as a Technical Support Engineer (2nd line, SC Cleared) at Atos since June 2015, where Akram has consistently met SLA requirements and ITIL standards, providing exceptional support for over 30,000 users. Previous roles include IT Field Engineer at ByBox and Cerco IT (Staffing Solutions) Ltd, as well as Manager at Sunrise Stores in County Durham. Akram holds a BSc in Biomedical Sciences (Hons) from Durham University and an Access to Higher Education qualification in Sciences from Durham New College.
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