byrd is in international e-commerce fulfillment network that gives online shops access to a scalable and powerful logistics solution.

Logistics & Supply Chain

Storage

Transportation

byrd

Alexander Leichter

Matthias Resch

Larissa Hennebichler

Petra Dobrocka

Sebastian Mach

The Customer Support and Account Management team at byrd is dedicated to ensuring a seamless experience for online shops utilizing the company's international e-commerce fulfillment services. This team manages client onboarding and offboarding, addresses customer inquiries, and provides personalized account support, while also driving sales through effective relationship management and proactive solutions. Their goal is to enhance customer satisfaction and retention by delivering exceptional service and support tailored to individual client needs.

Customer Support and Account Management

The Marketing and Sales Operations team at byrd is responsible for driving revenue growth and enhancing customer satisfaction through strategic marketing initiatives and optimized sales processes. They focus on demand generation, customer engagement, and community building while ensuring seamless communication between customer care and sales teams. By leveraging data-driven insights and effective content strategies, they aim to strengthen byrd’s presence in the international e-commerce fulfillment market.

Marketing and Sales Operations

This department oversees the efficient administration and coordination of business operations to ensure optimal performance.

Operations Management

The Engineering and Development team at byrd is responsible for designing and implementing robust software solutions that enhance the scalability and efficiency of the e-commerce fulfillment network. This cross-functional group collaborates on backend and frontend development, data engineering, and product management to create innovative tools and systems that streamline logistics operations and improve user experience for online shops.

Engineering and Development

The Finance and Accounting team at byrd is responsible for overseeing the company's financial health and ensuring accurate reporting. They manage budgeting, financial planning, and analysis to support strategic decision-making, while also handling day-to-day accounting functions, compliance, and financial operations to facilitate the smooth running of the e-commerce fulfillment network.

Finance and Accounting

The Leadership Team at byrd is responsible for setting the strategic direction and vision of the company, overseeing financial performance, and driving commercial growth. Comprising the Founder & CEO, Chief Financial Officer, and Chief Commercial Officer, this team collaborates to ensure the alignment of company goals with operational capabilities, fostering innovation and excellence in e-commerce fulfillment solutions.

byrd

Org chart

Teams

Customer Support and Account Management

Marketing and Sales Operations

Operations Management

Engineering and Development

Finance and Accounting

Leadership Team

Offices

byrd

Org chart

Teams

Customer Support and Account Management

Marketing and Sales Operations

Operations Management

Engineering and Development

Finance and Accounting

Leadership Team

Offices

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