Karli Lee is a seasoned professional in customer experience management with over a decade of experience. Currently serving as the Director of Customer Experience at byte® since November 2021, Karli has previously held the position of Customer Experience Manager. Prior to this role, Karli spent nearly twelve years at HealthEquity, culminating in the role of Director of Member Services. Karli Lee holds an Associate's Degree in Paralegal from Broadview College, which was earned between 2006 and 2009.