Joyce Lu is a product design and user research leader specializing in fintech and global payments, currently serving as the Head of Product Design at ByteDance. With extensive experience at Ant Financial as a Senior User Experience Design Expert and previous roles at Autodesk and Intel, Joyce has successfully led multi-regional teams and launched products in over 140 markets. They hold a Master's degree in Industrial Design from Shanghai Jiao Tong University, where they cultivated their expertise in user experience and product design.
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