Paolo Posadas is a seasoned IT professional with 19 years of experience in the industry, including 17 years in technical support roles. They have held positions at various companies, including Xchanging, where they served as a Senior Support Analyst, and Temasys, where they currently work as an Integration and Solutions Engineer. Currently, at BytePlus, Paolo leads global technical support initiatives, develops customer support workflows, and manages key accounts. Paolo earned a Bachelor of Science in Information Technology from De La Salle University, where they studied from 2002 to 2006.
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