Chris Knapp is an Azure Specialist at Bytes Software Services since September 2025, previously holding multiple roles at Microsoft from July 2003 to March 2025, including Senior Customer Success Account Manager, Account Technology Strategist, and Technical Account Manager. Chris has extensive experience in service delivery management, project management, and problem resolution services, along with managing customer and partner experience through survey analysis for service improvement. Additionally, Chris served as Business Operations Lead, focusing on contract administration for Microsoft Services. Chris holds a Bachelor of Arts in Business Decision Analysis from the University of the West of England, completed in 2003, and attended Forest School in Winnersh from 1992 to 1999.
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