Mark S. is an accomplished IT professional with extensive experience in diverse projects and systems within large multinational organizations. They have successfully held roles as a Programme Manager, Project Manager, Service Manager, Product Manager, and technician, demonstrating a strong customer focus and commercial awareness. Mark is currently a Service Delivery Management Consultant at Bytes Software Services and has previously served in various managerial positions at companies including Ocado Retail Ltd and BT Global Services. With qualifications in ITIL V2 and V3, Mark has a proven track record in developing support systems and implementing new product launches.
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