Our goal is to help organisations run more effective management systems, improve the quality of their products and services, and support them in achieving their own goals. With courses ranging from introductory to advanced skills, we help individuals within organisations understand, implement and maintain standards and processes that improve productivity and increase customer satisfaction. 

From our beginnings as a quality consultancy in 1982, we have expanded our training programmes across ISO standards, business improvements and other vital business topics.

We are proud to offer courses which are certified by CQI and IRCA, such as our ISO 9001, ISO 17025 and ISO 45001 Lead Auditor courses. We also offer IEMA certified courses, including our ISO 14001 Lead Auditor Training Course and IOSH training courses. Our business improvement courses include our RSS certified Six Sigma training courses at yellow, green and black belt level. 

Today we offer over a thousand public courses a year, both face-to-face at 15 venues across the UK and globally in our Virtual Classroom. We also offer inhouse training at a location and time to suit your needs.  
Key to our continued growth is the nurturing of entrepreneurial spirits, providing a platform for subject matter experts to create and deliver new and valuable training for business.

As a privately-owned company we take pride in the reputation we have gained over 40 years for delivering the quality and value, and listening to the needs of our clients.

Our team is committed to delivering the highest levels of customer service, from initial contact through booking to the interactive classroom experience. We monitor feedback and analyse our performance rigorously, with the aim of continual improvement.

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