Suzanne Dufore

Suzanne DuFore is a seasoned professional in UX research and product development, currently serving as the Product UX Research Fractional Leader at Vumedi since March 2024, focused on a media platform for the medical community with over 500,000 users. As the Owner and Principal Research Leader at explore INSIGHTS since April 2009, Suzanne leads a consultancy that partners with various teams to create consumer-centric products and experiences. Previously, as Vice President of Research at Toptal from November 2022 to March 2023, Suzanne oversaw research functions globally, and at Next Insurance from March 2020 to August 2022, built the inaugural research team to foster a customer-centric culture. Suzanne also held the position of Director of Research at Netflix from June 2006 to May 2009, driving UX and insights research while managing a diverse team. Earlier in the career, Suzanne was the Vice President & Managing Director at Knowledge Networks/GFK, successfully establishing the west coast business unit. Educationally, Suzanne holds a graduate degree in Psychology from the University of Wisconsin-Madison.