Eli Goss has over 18 years of experience in the telecommunications industry, primarily with C Spire, where positions have included Software Application Tester II, Software Application Tester, and various technical support roles. Responsibilities have encompassed analyzing specifications, managing customer interactions, diagnosing network and equipment issues, and enhancing customer service and retention. Eli Goss has also held roles in customer service and sales, where duties included assisting customers with accounts, resolving billing issues, and managing transactions. Educational background includes an Associate Degree of Applied Science in Computer Network Support Technology from East Central Community College.
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