Kari Ward is a Senior Manager of Cloud, Voice, and Data Support at C Spire Business, where they lead a dedicated team focused on customer satisfaction. With over 12 years of experience in the telecommunications industry, Kari started their career as a Customer Service Representative at Troy Cablevision, Inc. They have also held roles such as Customer Experience Manager, Helpdesk Manager, and Call Center Supervisor, showcasing a commitment to enhancing customer support and operational efficiency. Since joining C Spire in 2021 through acquisition, Kari has been instrumental in driving initiatives aimed at optimizing processes and fostering collaboration across teams.
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