Jay Pierce is a Senior Director at C1, focusing on Cisco Alliances & Lifecycle. With expertise in building and optimizing Cisco partnerships, Jay accelerates revenue and enhances customer value. Previously, as Director of Customer Success & Lifecycle Management, Jay managed the complete customer lifecycle, driving measurable outcomes from onboarding to renewal. Jay's extensive experience includes roles at Cisco, where responsibilities spanned from Customer Success Executive to Solution Design Lead and Program Manager for Lean Six Sigma Black Belt. Prior to Cisco, Jay held senior positions at Verizon, overseeing service delivery for Wholesale Voice customers, as well as key engineering roles at Chase and the Marine Corps Recruiting.
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